My Bathtime aims to reflect the products listed on www.mybathtime.com.au as accurately as possible. This includes product descriptions, ingredients lists, allergy advice, vegan status and visual properties through photographs. We obtain product information direct from our manufacturers and we trust that this information is correct. If for any reason there is an error in any portrayal of a product listed on www.mybathtime.com.au then we will correct the information as soon as possible. We will not be held accountable for any loss, injury or inconvenience due to unintentional errors.

Our handmade products may vary in colour, shape, size and aromas. Net Weights of handmade products will be approximate but will exceed the listed weight in the product descriptions.

Customers choose to use any product purchased from www.mybathtime.com.au at their own risk. Any healing properties mentioned in specific product descriptions are based on the known or believed effectiveness of the active ingredients contained in the product and individual results will vary. We can not be accountable, responsible or held legally obliged for personal results, expectations, personal opinions or satisfaction when using a product purchased from www.mybathtime.com.au.

Personal expectations for products with specific fragrances (soaps, bath bombs etc) will vary. A fragrant as described on this website may not meet your own personal expectation of aroma. As these scents are 100% subjective, we encourage customers to purchase with an ‘open mind’ as to their preferences when choosing a scented product where a written description of the aroma has been expressed using various comparisons.

My Bathtime General Terms & Conditions

My Bathtime provides you with access to www.mybathtime.com.au subject to the following terms and conditions. If you access, www.mybathtime.com.au, you accept these terms and conditions. Please read them carefully.


1. Privacy
a. Use of this site is subject to our Privacy Policy.


2. Electronic Communications
a. By placing an order online, you consent to receiving emails from us to complete the ordering process, e.g. to confirm your order and to provide fulfilment and delivery updates.
b. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosure and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


3. Your Account
a. You must provide accurate and complete information about yourself when requested by a relevant form on this website.
b. You are responsible for maintaining the confidentiality and security of your account, password and computer. All activity made under your account is your responsibility.
c. Persons under the age of 18 may only use our website only with involvement of a parent or guardian.
d. You agree to indemnify My Bathtime from any loss or damage to My Bathtime arising from your use of mybathtime.com.au, any breach by you of these terms and conditions of use, or a claim that your use of this website infringes any intellectual property rights of any third party or is defamatory.


4. Medical information
a. This website may contain information about common medical conditions and general treatments. This information is designed to provide general health information and is not exhaustive.
b. Information available on this site should not be used for diagnosing or treating a health problem or disease. Please see a healthcare practitioner and read the label before following any medical or health regime or before taking any medication or supplement. In the event of illness or the persistence of symptoms, the advice of your health care professional should be sought.

c. Information on this website is provided for general informational purposes and should NOT be considered medical advice. Product information is not intended to diagnose, treat, cure or prevent disease.
d. My Bathtime is not liable for any allergic reaction, adverse affect or skin reactions (or other ailments) that may occur when using a product purchased from our website. If any of the above occurs, cease using the product immediately and seek proper medical advice.
e. We do not imply that any products sold on www.mybathtime.com.au are therapeutic as defined by the Therapeutic Goods Administration of Australia.
f. YOU are solely responsible for your own safety and health and use ANY product (including those purchased from www.mybathtime.com.au) at your own risk.
g. An allergy patch test is recommended if you have any doubts about a particular product, history of allergic reactions or have sensitive skin.
h. Whilst we aim for most of our products to contain only natural and non-toxic ingredients, none of our products are designed to be consumed or used internally or in any other way than that described on the instructions.5. Reviews and Comments
a. We may allow visitors from time to time to post reviews, comments or other content, make suggestions or comments, providing always that such material must be posted from your genuine email address, may not be (in My Bathtime’s sole opinion) impersonating another person or entity, spam, political, illegal, offensive, obscene, threatening, defamatory, invasive of privacy, a breach of intellectual property rights, or otherwise damaging to any party. We reserve the right (but not the obligation) to remove or edit such content.
b. If you do post content or submit material, and unless we indicate otherwise, you grant My Bathtime and its associates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
c. You grant My Bathtime and its associates the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify My Bathtime or its associates for all claims resulting from content you supply. My Bathtime has the right but not the obligation to monitor and edit or remove any activity or content. My Bathtime takes no responsibility and assumes no liability for any content posted by you or any third party.


6. Placing of orders
a. In certain circumstances, we may need to reject your order, including but not limited to where the requested product is not available or if there is an error in the price or the product description posted on the Site.
b. If we reject an order placed through the Site, we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.
c. Each order placed for products through the Site that we accept results in a separate binding agreement between you and us for the supply of those products. For each order accepted by us, we will supply the products in that order to you in accordance with these terms and conditions and send you an email confirmation of that order.
d. In certain circumstances, we may need to cancel your order after it has been processed and provide you with a full refund. This includes (but is not limited to) where we suspect the transaction has been made without the authority of the credit card holder.


7. Delivery of Products
a. After ordering online, you will receive an email confirmation from My Bathtime containing your order number and details of your order. However, on account of the nature of the internet we cannot guarantee receipt. Please add the My Bathtime email address in your contact address book to ensure emails are not sent to junk mail or blocked by your fire wall.
b. Australia Post delivers our products, and will only deliver products ordered through the Site to a location where we provide delivery services.
c. You may receive multiple deliveries for your order depending on order size.
d. The delivery fee for your order depends on the option chosen at checkout.
e. You acknowledge and agree that any person at the Delivery Address who receives the Products is authorised by you to receive your order. If no-one is available to collect your order at the time that is delivered, Australia Post will leave written instructions on how you can collect your order from the nearest Post Office or may choose to ‘safe drop’ at the discretion of the driver.


8. Payment Methods
a. We accept most major credit cards including Visa, MasterCard and American Express. Please note that we do not accept international credit cards online. All credit card transactions are processed through Paypal.
b. Please be sure to provide your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.
c. Your credit card will be billed as soon as your order is placed and you will be emailed a tax invoice as soon as you complete your online order. This is done to protect the security of your credit card details, as we do not store your card details at any point. In the event that we cannot fulfil your order or some items cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.

9. Access
a. We grant you a limited license to access this site for personal use. You may not modify, copy or otherwise deal with it without our express written consent.
b. We reserve the right to suspend or deny your access to any or all of the pages on mybathtime.com.au. We will not be liable to you or any other party for termination of access to the site.
c. We reserve the right to temporarily or permanently interrupt or disable some or all services at any time.


10. Intellectual Property
a. All material on site and that subsisting under it (including but not limited to text, images, data and software) is our property, or that of our suppliers, and is protected by intellectual property laws.
b. You may not use our trade marks in connection with any product or service that is not our, in any manner that is likely to cause confusion, or in any way that disparages or discredits us.
c. All other trademarks not owned by My Bathtime or its related companies that appear on this site are the property of their respective owners.
d. You may not frame or utilise framing techniques to enclose any of our trademarks, logos or other proprietary information without our express written consent.
e. You may not in any way commercially exploit any material obtained from mybathtime.com.au.


11. Third Party Websites

The My Bathtime website contains links to other websites controlled by third parties (Third Party Websites). My Bathtime is not responsible for any content on Third Party Websites nor does it endorse or approve such websites. If you choose to visit these Third Party Websites you do so at your own risk and should make your own enquiries before relying on any content contained on such Third Party Websites.

My Bathtime makes no representations about the quality or accuracy of material available on Third Party Websites or that such material does not infringe the intellectual property rights of a third party.


12. Warranties and limitations of liability
a. This website is provided “as is” and My Bathtime excludes all warranties of any kind to the fullest extent permissible by law. My Bathtime does not guarantee the accuracy or completeness of the website, any information or content on it, or that it is free of defects or viruses.
b. To the extent permitted by law, we disclaim, without limitation, all liability for all damage, liability, costs or loss, including direct, indirect or consequential losses, however caused, in connection with your use of this website or your use of or reliance upon any of the information, services or materials contained in the website or provided by the website to you.
c. Nothing in this clause is intended to modify any non-excludable statutory rights associated with the sale of products to consumers.


13. General
a. In these Terms and Conditions:
i. We, our or us, mybathtime.com.au and My Bathtime refers to My Bathtime (ABN 46 723 990 867) and includes its related companies, owners, employees and agents;
ii. You or your means the person or customers using the website;
b. We reserve the right to revise these Terms and Conditions, our Privacy Policy and any other website terms and conditions (including but not limited to terms and conditions of purchase) simply by publishing amended Terms and Conditions (or relevant material) online. We are under no obligation to provide you with notice of updated materials.
c. These terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any dispute under these terms shall be subject to the exclusive jurisdiction of the courts of QLD, and you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.
d. Any failure by My Bathtime to exercise or enforce any one or more of its rights under these Terms will not constitute a waiver of such rights unless such waiver is granted to you in writing.
e. These Terms and Conditions will be interpreted so that they do not infringe any law or are not invalid. If any term infringes any law or is invalid, it will be read down so that it does not infringe any such or is not invalid. If this is not possible, the term will be severed from these Terms and Conditions without affecting the validity of the remaining terms.
f. These Terms and Conditions and our Privacy Policy consist of the entire agreement between us and you as regards the subject matter.
g. Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the menu.

Copyright © 2018 My Bathtime

Last updated MARCH 2018